Knowledge base
Breadcrumbs

Discussions and Commenting

Last Update: 2025-06-18


Purpose

This article outlines the Comment/Discussion function for user interactions regarding findings.

Introduction

This article explains the Comment/Discussion function for user interactions regarding findings. Users can initiate discussions by selecting a finding, accessing the Comments tab, and adding comments, with the option to engage with the Outpost24 AppSec team if eligible. The process includes toggling the Start a discussion with Outpost24 switch and allows users to delete individual comments or entire discussion trees, which are marked as deleted. Additionally, discussions are typically customer-internal, and only those with the appropriate subscription can initiate dialogues with the Outpost24 AppSec team.

Using the Discussion Function

Discussions about a finding are normally customer-internal. Only when eligible (via associated subscription) may a dialog between customer and the Outpost24 AppSec team be initiated.

Starting a Discussion

You can start a discussion about a finding:

  1. Select a finding.

  2. Click the Comments tab on the right side. The Comments tab shows all your ongoing discussions.

  3. Add a new comment and click the blue Start Discussion button.

    Portal_discussion_comment.png


  4. To reply to a discussion, enter your reply on the Reply to conversation line and click the blue Reply button.

    Portal_discussion_reply.png


Starting a Discussion with the Outpost24 AppSec Team

You can start a discussion about the findings with the Outpost24 AppSec Team for review and response. 

  1. Select a finding.

  2. Click the Comments tab on the right side. The Comments tab shows all your ongoing discussions.

  3. Toggle the Start a discussion with Outpost24 switch.

    Portal_discussion_discussion.png


The Start a discussion with Outpost24 toggle is displayed if and when the underlying finding is eligible.


  1. Add a new comment and click the blue Start Discussion button.
    The comment is sent to the Outpost 24 AppSec team.

  2. To reply to an ongoing discussion, enter your reply on the Reply to conversation line and click the blue Reply button.

When discussing with an Outpost 24 AppSec representative, the discussion card is marked clearly with a blue sign in the top left corner of the discussion card.

Portal_Discussion.png

Deleting a Single Comment

To delete a comment in a discussion, click on the delete Icon_Delete.png icon to the right. This removes the comment from the discussion.

Portal_discussion_deleting comment.png


The deleted comment is marked with the text "This message has been deleted".

You can only delete your own comments.

Deleting a Discussion Tree

To delete the entire discussion tree, click on the delete Icon_Delete.png icon to the right on the first line in the card. This removes all conversation in the card.

Portal_discussion_deleting_discussion.png


The deleted discussion and all replies is marked with the text "This message has been deleted".

Removing the top discussion will remove all the following replies in that discussion recursively.

Web_application_delete_discussion.png




Related Articles