Discussions and Commenting

Purpose

This document describes the Comment/Discussion function.

Introduction

Discussions about a finding are normally customer-internal. Only when eligible (via associated subscription) may a dialog between customer and the Outpost24 AppSec team be initiated.

Starting a Discussion

You can start a discussion about a finding:

1. Select a finding.
2. Click the Comments tab on the right side. The Comments tab shows all your ongoing discussions.
3. Add a new comment and click the blue Start Discussion button.
   
   

   

   
   
   
4. To reply to a discussion, enter your reply on the Reply to conversation line and click the blue Reply button.
   
   

   

   
   
   

Starting a Discussion with the Outpost24 AppSec Team

You can start a discussion about the findings with the Outpost24 AppSec Team for review and response. 

1. Select a finding.
2. Click the Comments tab on the right side. The Comments tab shows all your ongoing discussions.

3. Toggle the Start a discussion with Outpost24 switch.
   
   

   

   

   The Start a discussion with Outpost24 toggle is displayed if and when the underlying finding is eligible.

4. Add a new comment and click the blue Start Discussion button.
   The comment is sent to the Outpost 24 AppSec team.
   
   

5. To reply to an ongoing discussion, enter your reply on the Reply to conversation line and click the blue Reply button.

   

   When discussing with an Outpost 24 AppSec representative, the discussion card is marked clearly with a blue sign i the top left corner of the discussion card.

   
   

   

Deleting a Single Comment

To delete a comment in a discussion, click on the Bin icon to the right. This removes the comment from the discussion.

The deleted comment is marked with the text "This message has been deleted".

You can only delete your own comments.

Deleting a Discussion Tree

To delete the entire discussion tree, click on the Bin icon to the right on the first line in the card. This removes all conversation in the card.

The deleted discussion and all replies is marked with the text "This message has been deleted".

Removing the top discussion will remove all the following replies in that discussion recursively.

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