Knowledge base

Discussions and Commenting

Last Update: 2026-02-25


Purpose

This article outlines the Comment/Discussion function for user interactions regarding findings.

Introduction

This article explains the Comment/Discussion function for user interactions regarding findings. Users can initiate discussions by selecting a finding, accessing the Comments tab, and adding comments, with the option to engage with the Outpost24 AppSec team if eligible. The process includes toggling the Start a discussion with Outpost24 switch and allows users to delete individual comments or entire discussion trees, which are marked as deleted. Additionally, discussions are typically customer-internal, and only those with the appropriate subscription can initiate dialogues with the Outpost24 AppSec team.

Using the Discussion Function

Discussions about a finding are normally customer-internal. Only when eligible (via associated subscription) may a dialog between customer and the Outpost24 AppSec team be initiated.

Starting a Discussion

You can start a discussion about a finding:

  1. Select a finding.

  2. Click the Comments tab on the right side. The Comments tab shows all your ongoing discussions.

  3. Add a new comment and click the blue Start Discussion button.

    Start a discussion


  4. To reply to a discussion, enter your reply on the Reply to conversation line and click the blue Reply button.

    Reply discussion


Starting a Discussion with the Outpost24 AppSec Team

You can start a discussion about the findings with the Outpost24 AppSec Team for review and response. 

  1. Select a finding.

  2. Click the Comments tab on the right side. The Comments tab shows all your ongoing discussions.

  3. Toggle the Start a discussion with Outpost24 switch.

    Start discussion with Team


The Start a discussion with Outpost24 toggle is displayed if and when the underlying finding is eligible.


  1. Add a new comment and click the blue Start Discussion button.
    The comment is sent to the Outpost24 AppSec team.

  2. To reply to an ongoing discussion, enter your reply on the Reply to conversation line and click the blue Reply button.

When discussing with an Outpost 24 AppSec representative, the discussion card is marked clearly with a blue sign in the top left corner of the discussion card.

Discussion with Team Indicated


Pinning a Comment

To highlight a comment for a finding, click on the Pin icon to the right. This brings the comment to the top of discussions.

Portal_DiscComment_PinnedComment.png

Use the Reply to thread and View thread buttons to quickly navigate to the discussion.

Deleting a Single Comment

To delete a comment in a discussion, click on the Bin icon to the right. This removes the comment from the discussion.

Deleting a comment

The deleted comment is marked with the text "This message has been deleted".

You can only delete your own comments.

Deleting a Discussion Tree

To delete the entire discussion tree, click on the Bin icon to the right on the first line in the card. This removes all conversation in the card.

Deleting a discussion tree

The deleted discussion and all replies is marked with the text "This message has been deleted".

Deleting pinned comments also unpins the comment.

Removing the top discussion will remove all the following replies in that discussion recursively.

Deleting a top discussion confirmation