Purpose
This document describe how to request clarification from the Technical Service Team regarding a finding.
Introduction
Request clarification from the Technical Service Team regarding the finding.
Requesting Clarification on a Risk
To request a clarification on a risk:
-
Go to Main Menu > Netsec > Reporting Tools.
-
Select a group in Target Group.
-
In the Findings tab, right click on the finding and select Request Clarification.
-
The Request Clarification window is displayed.
-
Type in the comments section what you want to know about the risk and the support will contact you about it.
Related Articles
- Windows 10/Windows 2019 Server
- HIAB Updates
- General Information about SMB/WinRM Scanning
- Change Risk Levels
- Removing an Agent from Windows
- ServiceNow - Legacy
- Windows 8.1
- Netsec Filters
- Discovering the Agent in OUTSCAN
- Technical Specification
- Account Settings
- How to Test SMB Authentication
- Windows 2016 Server
- Identity Provider Settings
- HIAB Server Settings
- Installing a Linux Agent
- Okta Identity Provider Configuration
- Scanning-Less Scanning
- Check Connectivity to Agent Server
- Scan Scheduling Errors
- Overview
- Event Notification Module
- HIAB Maintenance Settings
- HIAB Deployment Guide
- Database Connector (HIAB only)
- Azure AD Identity Provider Configuration
- Add Comments
- Target Groups
- Checking if Agent is Running
- Core Installation
- Windows 2008 R2 Server
- Agent Installation Introduction
- Automatic Asset Joining With Netsec
- Manage Users
- Firewall Setup for Agents
- Scanning Range
- SNMP (HIAB only)
- ADFS Identity Provider Configuration
- Splunk
- Agent Call Home
- Advanced Report Filters
- Accept Risks
- SMB Authentication from OUTSCAN/HIAB
- Virtual HIAB Appliance
- Using the Agent Info Command
- Amazon
- User Roles
- Removing an Agent from Linux
- Retrieving the Agent UUID
- Atlassian Jira
- Understanding Scanner and Scheduler
- Finding the Agent Version
- Create and Edit Event Notifications
- Installing a macOS Agent
- Syslog (HIAB only)
- Setting Up an Agent Using System Proxy
- ServiceNow - App
- Thycotic
- DNS Lookup in UI and in Console
- HIAB Console
- Auditing Guide
- Adding Agent Attributes
- HIAB Distribution Settings
- Run Verification Scans
- Agent Latest Version
- Finding New Agents In OUTSCAN
- Setting up a HIAB as an Appsec Scale Scanner
- Hardening the HIAB
- Performing a PCI DSS Scan
- Two Factor Authentication
- Attributes
- Firewall Rules
- HIAB Enrollment
- Supported Platforms for Authenticated SSH Scanning
- Authenticated Scanning Using WinRM
- OneLogin Identity Provider Configuration
- Windows 7
- HIAB Remote Support
- Compliance Scanning
- Manage Targets
- Assign Tasks
- Authenticated Scanning Using SSH
- Tickets Quick Start Guide
- Retrieving Results From the Agent in OUTSCAN
- Appliance Logs
- Converting Normal with Webapp Scans (Netsec) to Portal Workflows
- Updating the Agent
- Troubleshooting SMB Authentication
- Agent Licensing
- Mark as False Positives
- Installing a Windows Agent
- Using Farsight in Netsec
- Testing Target System for Open TCP Ports
- HIAB Restore
- Scan Stages
- Request Clarifications
- HIAB Setup Guide
- Updating Agent Attributes
- CyberArk
- LDAP/AD
- Checking if the Agent has Produced Results
- ArcSight (HIAB only)
- HIAB E-mail Whitelisting
- Adjust Identity Provider SAML Metadata File
- Scanning Critical Industrial Devices/Machines
- Reporting Tools
- Scan Scheduling
- Scanning Performance and Impact Tuning
- PCI Compliance Scanning
- Configuring and Accessing the HIAB console using SSH
- User Groups
- Create Users
- HIAB Remote SSH Guide
- Download Agents
- Create Targets
- Windows 2012 R2 Server
- HIAB Backup
- Report Scheduling
- Access Tokens
- O24AUTH
- Complementary Authenticated Scan on Default Credentials
- Authenticated Scanning Using SMB
- Dynamic Target Group