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Request Clarifications



Purpose

This document describe how to request clarification from the Technical Service Team regarding a finding. 

Introduction

Request clarification from the Technical Service Team regarding the finding. 

Requesting Clarification on a Risk

To request a clarification on a risk:

  1. Go to Main Menu > Netsec > Reporting Tools.

  2. Select a group in Target Group.

  3. In the Findings tab, right click on the finding and select Request Clarification.

  4. The Request Clarification window is displayed.

    Request Clarification



  5. Type in the comments section what you want to know about the risk and the support will contact you about it.