Checking if Agent is Running

^{Last Updated: 2024-09-05}

Purpose

This article describes how to check if the Agent is running.

Introduction

The Checking if Agent is Running feature enables IT-security teams to verify that the Outpost24 agent installed on endpoints is actively operating. This is especially important after installation or during troubleshooting when scans fail, data does not report back, or connectivity issues arise. This article guides you through checking the agent’s status on both Windows and Linux systems. Ensuring the agent service is up is a fundamental step in maintaining continuous updates, vulnerability scanning, and reliable reporting.

Verifying if the Agent Service is Operational

After installing or when troubleshooting the Agent you can check if the Agent is running by doing the following:

Windows

Open Services app and search for Outpost24 Agent. Its status is shown under the Status column.

Linux

Login to your Linux system with an account having admin privileges or being able to elevate privileges and become root and run the following command:

sudo systemctl status o24-agent