Removing an Agent from Windows

^{Last Updated: 2024-10-07}

Purpose

This article describes how to remove an agent from Windows.

Introduction

The Removing an Agent from Windows feature outlines how to completely uninstall the agent from a Windows host and remove its record from the system. It describes how to uninstall the agent application via Windows settings or command line, clean up residual files, and then delete the agent’s entry from both Netsec and the Portal. This process ensures that decommissioned hosts are no longer scanned or tracked, maintaining accuracy in your asset inventory and preventing stale or unmanaged agents from remaining in your environment.

Removing an Agent from Windows

To remove the agent from a Windows workstation:

1. Go to Settings > Apps & Features.

2. Search for Outpost24 Agent and click on it to open it.

3. Click Uninstall.
   
   

   

   
   

4. Remove any residual files on these locations:
   C:\Program Files (x86)\Outpost24
C:\ProgramData\Outpost24

Continue to remove the agent from Outscan as described below using either the Netsec Classic view or the Portal view.

In Netsec Classic

To remove an agent from the targets in Netsec:

1. Go to Netsec > Manage Targets.

2. Select the agent that should be removed.
   

   

   
   

3. Click - Delete.

4. Click the Selected targets button and confirm.
   

   

In the Portal

To remove an agent from the targets in the Portal:

1. Go to Assets > Agents.

2. Select the agent.

3. Right click on the selected row and select Delete.