Purpose
This document describes how to check for results from the Agent in OUTSCAN.
Introduction
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Make sure that the agent is running, see How To Check if the Agents is Running,
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Make sure the agent has been discovered on the OUTSCAN platform, see How To See if OUTSCAN has Discovered the Agent.
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Wait 2 hours before any results are populated in OUTSCAN platform.
If the Agent is running for more than 2 hours and no findings are displayed on the OUTSCAN platform, then:
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Check you have schedules by referring to How To Know if the Agent has Retrieved Schedules from OUTSCAN.
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Check that you have some results on the Agent by referring to How To Know if the Agent has Produced Results that can be Uploaded to OUTSCAN
If everything is fine on the Agent side, contact the Support for further assistance.
Related Articles
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- Adding Agent Attributes
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- Attributes
- Firewall Rules
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- Windows 7
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- Assign Tasks
- Authenticated Scanning Using SSH
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- Converting Normal with Webapp Scans (Netsec) to Portal Workflows
- Updating the Agent
- Troubleshooting SMB Authentication
- Agent Licensing
- Mark as False Positives
- Installing a Windows Agent
- Using Farsight in Netsec
- Testing Target System for Open TCP Ports
- HIAB Restore
- Scan Stages
- Request Clarifications
- HIAB Setup Guide
- Updating Agent Attributes
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- LDAP/AD
- Checking if the Agent has Produced Results
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- HIAB Remote SSH Guide
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- Create Targets
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- Report Scheduling
- Access Tokens
- O24AUTH
- Complementary Authenticated Scan on Default Credentials
- Authenticated Scanning Using SMB
- Dynamic Target Group