Two Factor Authentication
Purpose
This document describe how to set up Two-factor authentication using either Mobile Security Code or Google Authenticator.
Introduction
Two-factor authentication can be enabled and the mode of authentication is selected from Account Settings.
Either Mobile Security Code or Google Authenticator can be used for authentication.
The means used for authentication can be limited, depending on the options configured for two-factor authentication under Security Policy tab.
Set Up Two-Factor Authentication
To access the Account Settings module:
Go to Main Menu > Settings > Account.
Select the Account tab.
For 2-Factor Authentication choose between the following in the drop-down menu:
Option | Description |
|---|---|
None | No authentication other than specifying USER-ID and Password is needed. |
Mobile Security Code |  OUTSCAN, and HIAB via OUTSCAN, support Two Factor Authentication via SMS tokens. Upon login a six-digit security code will be sent to a specified mobile number of your choice, which can be used for additional authentication when logging in. SMS delivery issues with certain network providers In some cases, text messages may not be delivered if the sender name is shown as letters instead of a phone number (known as an alphanumerical sender). This is a known issue with all providers in USA and Brazil, and it can also occur in other countries. In the US, many mobile carriers block these messages entirely. If you experience issues receiving SMS codes, we recommend using mobile or desktop authenticator app as a more reliable alternative. |
Google Authenticator |  A mobile application that produces a random six-digit number which can be used for additional authentication when logging in. |
To set up Mobile Security Code:
Select Mobile Security Code in the 2-Factor Authentication drop-down menu.
Test the connection by clicking on the Send Test SMS button.
To set up Google Authenticator:
Select Google Authenticator in the 2-Factor Authentication drop-down menu.
Click the Generate Credential ID button.
An ID is generated together with a QR-code.
Hovering the mouse over the Credential ID displays the QR-code.
When Google Authentication is selected, enter the credential ID which is used to set up the account.
Method Enforcing
To enforce the two-factor authentication:
Go to Main Menu > Settings > Account
Select the Security Policy tab.
The Method Enforcing area determines the type of method used for authentication.
In the drop-down menu select which authentication method to enforce.
For 2-Factor Authentication, the available options are:
Option | Description |
|---|---|
None | 2-factor authentication is not enforced; however, each user can still use a 2-Factor authentication on his/her account. |
Any | This option enforces users to choose between the two authentication methods mentioned above. |
Mobile Security Code | When this option is selected, a Mobile Security code is enforced as default on all users. |
Google Authenticator | When this option is selected, Google Authenticator is enforced as default on all users. |
Related Articles
Copyright
© 2025 Outpost24® All rights reserved. This document may only be redistributed unedited and unaltered. This document may be cited and referenced only if clearly crediting Outpost24® and this document as the source. Any other reproduction and redistribution in print or electronically is strictly prohibited without explicit permission.
Trademark
Outpost24® and OUTSCAN™ are trademarks of Outpost24® and its affiliated companies. All other brand names, product names or trademarks belong to their respective owners.