Knowledge base

Account

Last updated: 2026-04-20



Purpose

This is an overview of the Outpost24 Portal account menu. 

Introduction

The Account menu in the Outpost24 Portal provides centralized management that consolidates key administrative and user-level configurations. It provides access to multiple functional areas including Identity and Access Management (IAM) for managing users, roles, and groups; user interface preferences (such as language and time format); downloadable assets like virtual appliances and agents; and visibility into licenses, support information, and platform versioning. The feature also enables customization of the portal experience and acts as an operational hub for maintaining authentication data, accessing resources, and reviewing system metadata.

The Account feature centralizes critical administrative controls and operational resources, improving efficiency, governance, and security. By managing user access, and customizing environment settings from one place, organizations can streamline administration while maintaining strong access control and auditability. Additionally, easy access to downloads, licensing data, and system information supports faster deployment, maintenance, and troubleshooting making the feature essential for maintaining a secure, well-governed, and operationally efficient security platform.

Portal_Account_Icon.png

The Account menu can be accessed by clicking the green button in the upper right corner and contains the following options:

Portal_Account_Menu.png


Identity and Access Management (IAM)

The Identity and Access Management (IAM) view allows the user to manage user roles and groups.

Portal_IAM_Users.png


For more details on user management, see Identity and Access Management (IAM).


Settings

The Settings view allows customizing the Portal.

Portal_Account_Settings.png


My Settings

The available options are Language, Start page, Asset groups view, Time display style and Time format.


Language

The language option allows customizing the language used in the portal. The available options are:

  • English*

  • French

  • Japanese

*) Default

To change the language:

  1. In the drop-down menu, select the preferred language.

  2. Click the blue SAVE button to save the change.


Start Page

The Start page is the default view that is displayed when the user logs in to the portal. 

When logged in on a HIAB appliance, the Report Library option is not available for selection.

The available options are:

  • Asset groups

  • Vulnerability findings

  • Compliance findings

  • Assets*

  • Scans

  • Report Library

*)Default


To change the start page:

  1. Select an option from the drop-down menu to change the start page of the interface as per your preference.

  2. Click the blue SAVE button to save the choice.


Asset Groups

Set the default view for Asset groups.

  • View as dashboard

  • View as table

To change the default asset groups view:

  1. In the drop-down menu, select the preferred view.

  2. Click the blue SAVE button to save the change.


Time Display Style

The Time Display Style settings sets how dates are being displayed inside table rows.

  • Use relative time when appropriate (example: 30m ago)

  • Always use absolute time (example: 14:30)

To change the Time display settings:

  1. Click on the radio buttons under Time display style to select the preferred options.

  2. Click the blue SAVE button to save the choice.


Time Format

The Time Format settings sets which time format being used when displaying time inside table rows.

  • 24-hour

  • 12-hour

To change the Time Format settings:

  1. Click on the radio buttons under Time Format to select the preferred options.

  2. Click the blue SAVE button to save the choice.

Organization

The Organization tab applies to all users in the organization.

The Organization tab is displayed only when these conditions are met:

  • The Diagnostics & Usage Data feature is enabled on the platform by Outpost24.

  • The account holds the Manage customer preferences permission. Admin accounts hold this permission by default.

The first time an administrator with this permission signs in after the feature is enabled, a consent dialog is displayed. Select whether to share diagnostic and usage data from this dialog. The choice is updated at any time from this tab.

Portal_Account_Settings_Organization.png

Diagnostics & Usage Data

Controls whether diagnostic and usage information is collected to monitor system health, understand feature usage, and improve the product.

When sharing is enabled, the data is used to monitor product health and feature usage. Diagnostics data does not include customer content, scan results, or vulnerability findings.

Sets how much diagnostic and usage data is shared.

  • Do not share diagnostic and usage data for the organization.
    No diagnostic or usage data is collected from users in the organization.

  • Share diagnostic and usage data for the organization.
    Provides the most complete data to help identify issues and improve the product.

To change the Consent Scope settings:

  1. Select the radio button under Consent Scope that matches the preferred option.

  2. Click the blue SAVE button to save the choice.

Downloads

The Downloads view shows all the virtual images that are available to download.

  • HIAB appliances

  • Agents

HIAB Appliances

Portal_Account_Download.png

The HIABS tab displays download options for virtual images of VMware, Hyper-V and HIAB Cloud.

To download an image:

  1. Select an option that is most suitable for your virtual environment

  2. Click on the Download button located on the bottom of each option.

For more information on how to set up virtual HIABs, see Virtual HIAB Appliance.


Agents

The Agents tab displays download options for virtual images of VMware, Hyper-V and HIAB Cloud.

Portal_Account_Download_Agents.png

The Agents tab displays download options for images for the various supported platforms and architectures.

For more information on how to down load and set up Agents, see Agents .



Licenses

The Third-party licenses view is a list of licenses of third-party software that are embedded into the platform.

Portal_Account_Licenses.png


To exit the page, click BACK in the top right corner.



Support

The Support view displays information about contacting customer support.

Portal_Account_Support.png

To exit the page, click BACK in the top right corner.

Knowledge Base

Link to the online Knowledge base.

About

The About view displays list of software versions currently in use on the OUTSCAN and HIAB platforms.

OUTSCAN

For OUTSCAN , the About view lists:

  • System version

  • Agent version

  • Rules version

Portal_Account_About.png


HIAB

For HIAB, it will show:

  • Compliance version

  • Scanning engine version

  • Scripts version

  • Portal version

  • XML application version

  • Rules version

Portal_Account_AboutHIAB.png


The Software Versions button downloads a list containing the software versions of the installed services used by the HIAB. For example: the UI version, core scripts version, compliance version, etc…

The content may change over time depending of services being added or removed during updates.

Log Out

Select logout and verify by clicking the red Logout to end the session.

Portal_Account_Logout.png