Manage Users

Purpose

This document provides users with a comprehensive overview of the feature Manage Users for OUTSCAN and HIAB. This document has been elaborated under the assumption the reader has access to the OUTSCAN/HIAB account and Portal Interface.  

Introduction 

This document is a step-by-step configuration setup guide for configuring the OUTSCAN/HIAB solution according to best practice. It  consider the size of the organizations and provide information about why different options are taken over other in order to provide justification why the different paths where chosen.

Users

The users are defined within the Main Menu > Settings > Manage Users in the lower left corner of the screen. When selected, a window is displayed showing an overview of the tree structure of the already defined users. Should none be defined then the leftmost field would only state Top level.

When considering setting up multiple users it is always good to investigate how to group them or perhaps have them organize themselves. Users can be created with sub users (and sub sub users) where access rights are inherited from the parent users. Meaning that if a user can add targets, then that user may be able to grant that access to sub users (unless he/she is not allowed to administrate users).

Depending on the size of the organizations there are different best practice in place but the main thing that applies to all of them are the following:

• Assign an individual account to all users – This is in order to get accountability. Users that understands that they have a personal account for which they are responsible will think before sharing such an account.
• Set up a password policy within the solution that matches the one in your company.
• Since this solution contains the discovered risks for your organization, if you have multiple password policies within your organization, choose the password policy accordingly.
• Before adding the users, see if there is any additional information that you which to have access to when managing the users. For example, business role such as Sys admin, DBA, Manager or likewise. The reason for this is that there is a role-based access system built into the tool and not having a clear view of the role of the users may cause trouble afterwards when the number of users grows.
• Within the system you can also define another user to be a Super user. This allows you to share the responsibilities of the tool should any of you go on a holiday or likewise. Verify that this is present and working prior to going abroad and communicate to whom they can turn to for questions to the rest of the users utilizing this tool.

Size of Organization

SMALL

Should the number of people be 1-5 that will be operating the tool, and all are working in a close group then it may be justified that all the people having access to the tool are Super users. Of course, giving more access than required is not best practice but setting to granular  restrictions upon users within a small group may cause issues within the group itself. However, should a manager have access then that person can be created to only have access to the dashboard and given only read access to the tool in order to prevent any unwanted changes.

MEDIUM

When you have personal responsibilities for targets (like system owners) then it is wise to define groups within the target management section, which you then assign as granted targets to the individual users. Depending on the size of the network this can either be based on the user itself or a specific role. Like for example in the below picture, where Jane Doe is a user and a DBA, thus whenever a new database is added to the target group or if she becomes the owner of a new system then her access rights to that target will automatically be increased once the target group is updated.

LARGE

In a complex organization it may be required to assign targets to specific teams instead. Like Network Operational Center(NOC), Security Operational Center (SOC), Microsoft, or Linux team. These teams can then be individually divided into smaller groups if required. Appoint a single person responsible for the team by normal delegation of responsibilities within the user setup. 

Cheat sheet – User

Getting Started

There are two ways of launching your applications.

• From OUTSCAN
• From a HIAB

OUTSCAN

To launch the OUTSCAN application, navigate to https://outscan.outpost24.com.

Note

Use HTTPS protocol.

Log in using your credentials.

HIAB

To connect to a HIAB, use the assigned network address.

Note

Use HTTPS protocol.

Log in using your credentials.

Go to Main Menu > Settings > Manage Users to access the Manage Users feature. This area allows for viewing and editing of all the users that you administer in the system.

Manage User Accounts 

The Manage User Accounts tab consists of the Groups tree and Users tree to the left, and a user grid to the right.

Groups 

The Groups section shows a hierarchical structure of the defined user groups. The Groups section enable you to categorize users in different groups. 

Clicking any group displays the users which are included in that specific group.

See Groups section for more information on how manage groups.

Filter: The Groups tree can be filtered by entering a partial or full name in the filter area at the bottom of the Groups tree section. This only show the groups that match the filtering string, and the parent accounts that are needed to show the hierarchy. Press the X-icon to clear the filter and show all groups again.  

Users 

In Users section, the Top Level represents your account and underneath a hierarchical structure of all the users that you can administrate is  displayed. The usernames are shown in this tree. To select any user, click on the user name. This changes the user account grid to show only that user. Re-click to deselect that user.

Filter: The Users tree can be filtered by entering a partial or full name in the search bar, located at the bottom of the Users section. This shows only the users that match the filtering string, and the parent accounts that are needed to show the hierarchy. Click on the X button, to clear the filter and show all users again.

User Accounts Grid

The User Accounts grid shows detailed information about the users. It is possible to add or remove columns in this grid.

To add or remove columns:

1. Click on the arrow ▼ beside any column name to view the drop-down menu.
2. Choose Columns, and select the columns that you wish to add.  

Below you find a list of the different columns available. 

Right clicking on a user brings up a context menu where specific actions on that user or view can be performed.

By clicking on the expand icon  or double click on a user displays additional information about the user account.

Manage Users

Prerequisites

User Roles need to be created before the user to be available for selection.
See User Roles for more information on how to create roles.

Create a User

To create a user:

1. Click Main Menu > Settings > Manage User.

2. In the Manage User Accounts window select User Accounts tab.
   The buttons at the top center of the screen ids used to create, delete, or import users from LDAP/AD.
   
   

   

   
   
   
   

   The Import from LDAP/AD function is only available on HIAB. See LDAP/AD user guide for more information on setting up and mapping users in LDAP.

3. Click + New to create a user.

4. In the Maintaining User Account window, fill in the Account Details and Login Details.
   
   

   

   

   In the grid on the lower half of Maintaining User Account window, the account access and rights can be further set up in the different tabs. Note that the tabs differs depending on your license. 

   Account Details

   Option	Description
   Parent Account	Sets the parent account, could be used to create hierarchy structures.
   First name	The first name of the user.
   Last name	The last name of the user.
   Email	A valid email address to the user.
   Mobile number	The mobile number of the user.
   Country	The country of the user.
   State	The state of the user (Active if Country is United States).
   Email PGP public key	Select PGP public key or click the + sign to upload a PGP key. None Unencrypted [uploaded keys]

   Login Details

   Option	Description
   Authentication (HIAB Only)	Choose if the user credentials should be verified against the local database or the defined LDAP or Active Directory server.
   Username	Enter a username.
   Password	Enter a password, or generate a password using the password button. Passwords are generated according to the password policy located in the Security Policy tab under Main Menu > Settings > Account. See section Password Policy in Account Settings document for information on how to set password policies.
   Password again	Confirm the password by re-typing in this field.
   Require password change on next logon	If enabled, forces the user to change his/her password the next time they log in to the system.
   2-Factor Authentication	If enabled, you may set up the mode of authentication from here. Mobile Security Code or Google Authenticator can be used for authentication. The method used for authentication can be limited, depending on the options configured for two factor authentications in the security policy. When Google authentication is selected, you will be asked to enter the credential ID which is used to set up the account.

5. In Account Settings tab you can deactivate an account and set the users notification.
   
   

   Option	Description
   Active	Activate or deactivate account.
   Super User	A user with Super User enabled will have the same rights as the main account (which is unrestricted).
   Receive System Notifications	When Super User is active, the user can receive system notifications, or have it deactivated.
   Allow Enroll HIAB	Allow the user to enroll HIABs.
   Send Informative Email	If Send Informative Email is activated, then the system will send an email to the sub user when their account has been changed.
   Escalate tickets to	The Escalate tickets to drop down menu allow you to define who should receive any tickets which has not been resolved prior to its due date (which were assigned to this specific user).

6. Assign the user with one or more Granted User Roles otherwise the user will not be allowed to perform any actions in the system.
   For more information on how to create user roles, see User Roles.
   
   

   

   
   
   

7. In the Granted Targets tab, you can define which targets and scanners (if enabled) the user should have access to.
   
   

   

   
   
   
   • Not all Targets Granted limits the target groups and targets a user can see and administrate. The target list feature should be used sparsely since it create an overhead when it comes to administrative task in the long run. The only time you should use this feature is when you would like to grant access to a whole IP range without having to define all targets within the system.
   • Not all Scanners Granted works in a similar way as Not all Target Granted and limits the scanners a user can see and administrate.
8. Once the user has been set up, click Save.

Groups

The Groups function enable you to bundle users together into simple groups to be presented in the group grid.

Note

Roles cannot be applied to groups, roles can only be applied on a user level.

Create Groups

To create a new group, click the + New option, or right click and All folder in the Groups tree and choose New.

To create a new subgroup, select a main group and click the + New option, or right click the group name and select New in the menu.

Manage Groups

Populate Groups

Once a group is created, it can be populated with users.

To populate a group:

1. Select the users by pressing Ctrl + Left click on each user in the User Account grid and drag them to the designated group.

Note

A user can only be part of one group.

Moving Users Between Groups

Users can be moved freely between groups.

To move users to another group:

1. Click the the group where the user resides in to list the group content in the User Account grid.
2. Select the users by pressing Ctrl + Left click on each user you want to move. Then drag the user/users into the new group.

Note

Users connect to a top level user will not be moved together with the top level user. Each user need to be moved individually or as a selected group.

Delete Groups

To delete a group, select the group in the Groups section, and click – Delete option, or right click the group and select Delete in the menu.

Note

Deleting a group do not delete the users within the group. They go back to All folder .

User Roles 

Create Roles

To create a user role:

1. Click Main Menu > Settings > Manage User.
2. In the Manage User Accounts window select User Roles tab and click + New.
3. In the Maintaining User Role window, enter a Role Name.
   
   

   

   
   
   
4. Select the various boxes to match the role being created.
5. Click Save.

Maintaining User Role 

Target Management

Scan Scheduling

Reporting Tools

Reporting Tools field gives a user, permission to view the reporting tools. If not enabled, reporting tools is not shown to the user.

Compliance Scanning

Note

Compliance Scanning is only visible if it is included in your license.

Compliance Scan field gives a user, permission to view the Compliance scanning module. 
If not enabled, it will not be shown to the user.

Web Application Scanning

Note

Web Application Scanning is only visible if it is included in your license.

SWAT

Note

This section is only visible if you have an SWAT license.

Scoping

Note

Outscan only

PCI Management

Note

PCI Management is only visible if PCI Compliance scan is included in your license.

Managed Reports

Note

This section is only visible if you have an Managed Reports license.

Vulnerability Management

User Management

Ticket Management

 Audit Log Management

License

HIAB Management (HIAB only)

Note

HIAB Management only visible if it is included in your license.

Attributes 

The Attributes tab is available only if they are set to active. See Attributes section in Account Settings document for information on how to set attributes. 

Note

The tabs in the lower half of the window varies depending on your license. 

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