This document provides an overview of how to download appliance logs.
HIAB logs contain information like debug messages, system logs, DB logs and list of installed packages with version.
How to Download Appliance Logs
Follow the below procedure to download appliance logs:
- Go to Main Menu > Support.
- Click on Download Logs.
The downloaded HIAB logs can only be read by Outpost24 Support team.
The Content of Appliance Logs
The below table lists some of the HIAB logs.
|update logs||Records the update logs.|
|offlineupdate logs||Records offline update logs.|
Records errors like a visiting web client requesting a file that does not exist, warnings of a future problem that has not occurred yet, and advise that a particular event or configuration could cause problems later.
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